Helping travel retailers sell regulated products with confidence
ITC Compliance is one of the UK’s largest Appointed Representative (AR) Network, supporting over 1,000 secondary intermediaries—including major travel brands such as the Flight Centre and ABTA—with industry-leading regulatory expertise. With over 20 years of experience, we help travel businesses offer regulated products confidently, safely, and compliantly.
Why travel companies choose ITC Compliance
Simplified access to FCA-regulated activities
Travel companies whose primary business is not financial services can operate regulated insurance or finance activity through ITC as their Principal Firm. This provides a fast, low-cost, low-risk route to compliance, removing the burden of direct FCA authorisation and allowing travel firms to offer regulated products with confidence and far less operational complexity.
Fast and cost-effective onboarding
ITC offers travel companies a streamlined onboarding process that avoids the delays and expense associated with direct FCA authorisation. Firms can begin operating more quickly without the need for specialist compliance staff, costly Professional Indemnity Insurance, or additional senior management requirements, creating a smoother and more efficient path into regulated activity.
Reduced regulatory risk
Travel firms benefit from ITC’s comprehensive governance framework, which provides a complete set of policies, monitoring processes, and oversight systems designed to maintain consistent regulatory standards. Supported by structured training, ongoing professional development, and proactive FCA horizon scanning, travel companies can manage their regulated activities with reduced risk and strengthened long-term compliance.
Benefits to travel retailers
ITC strengthens compliance through robust oversight and risk-based auditing designed to evaluate systems, governance, and sales processes. This includes support with staff training, incentives, remuneration structures, and integration with evolving regulatory requirements, ensuring travel businesses remain aligned with best practices.
Greater revenue opportunities
Offer travel insurance or finance products without the complexity of direct FCA authorisation.
Increased customer satisfaction
Bolster customer satisfaction and improve retention by offering customers peace of mind on their holiday booking.
Lower cost & reduced liability
ITC handles regulatory capital, reporting, oversight, and training obligations — allowing travel brands to focus on sales and customer experience.
A proven partner in travel
With decades of experience and a track record of supporting major travel brands, ITC understands the specific regulatory needs and customer journeys within the travel sector.
Solutions
Join our network
The Appointed Representative (AR) model is the most common way businesses work with ITC Compliance. It allows companies whose primary activity is not financial services to carry out regulated insurance and consumer credit activities under ITC’s FCA permissions, without becoming directly authorised by the Financial Conduct Authority.
Introducer Appointed Representative (IAR) status is a more limited form of Appointed Representative status. It allows businesses to introduce customers to providers of regulated insurance or finance products, without being involved in advising, recommending, or completing applications.
Virtual Appointed Representative (VAR) is designed for businesses that want to become directly authorised by the FCA but need expert support to navigate the application and ongoing compliance requirements. ITC sifts through regulations and provides simple systems, paperwork, and controls to firms, including support with complaints.
ITC Compliance Consultancy is designed for firms that are already FCA authorised or do not wish to operate as Appointed Representatives. This service provides expert regulatory support while allowing the business to remain fully responsible to the FCA.
Contact ITC Compliance today
For all solution and partner enquiries, please contact us through the form and an ITC team member will get in touch with you as soon as possible.