News & insights
Stay informed with our latest updates and expert perspectives.
The FCA's new rules on non-financial misconduct aim to enhance workplace culture in financial services, emphasising accountability for senior managers and promoting ethical behaviour.
Discover how effectively utilizing the F&I Log can enhance Consumer Duty compliance, improve processes, and provide valuable evidence for better customer outcomes.
Discover how transforming F&I logs from mere performance metrics into actionable insights can enhance customer outcomes.
The FCA's 2025 Value Measures Data highlights claims acceptance rates and payout statistics, raising concerns about product value in insurance.
Rethink the purpose of the F&I Log to enhance customer outcomes and governance while driving compliant growth.
The FCA's latest consultation aims to simplify insurance rules while enforcing consumer protection, highlighting the importance of compliance with the Consumer Duty.
Learn how effective compliance training enhances understanding by integrating compliance into everyday showroom interactions.
Proposed reforms to the Consumer Credit Act signal a significant shift in UK consumer credit regulation, emphasizing good customer outcomes and flexible governance.
Explore the FCA's insights on enhancing consumer understanding, focusing on good practices and areas for improvement.
The FCA is reviewing the claims management market due to consumer protection concerns, addressing misleading practices and ensuring fair outcomes.